Warranty applies only to purchases from our location
(excludes Oakley – see Oakley specific warranty page)
If you have a frame that’s broken for any reason, bring it in and we will replace it, with the same frame, at no charge, within 1 year of original date of purchase…period!
(Defective frame must be surrendered at the time of replacement)
If you are under 18 on the original date of purchase, we will replace missing, scratched or damaged lenses for $25.00, per occasion, for 1 year from original date of purchase, with the same prescription, if current.
If you are 18 or over on original date of purchase, we will replace your lenses for 50% off retail, with the same prescription, if current.
If you purchased Anti-reflective coating on your lenses, you have a 2 year warranty, automatically. No questions asked, with the same prescription, if current.
If Prescription is not current, the warranty is voided.
Lifetime Adjustments and Cleanings:
We always provide free, complimentary cleaning, adjustments and minor repair for any glasses, but if they are out of warranty range or purchased elsewhere, it is at your own risk.
You have 30 days from original date of purchase to restyle if you are not 100% satisfied with your purchase. Limit 1 restyle per patient, per purchase.
Since we are being lenient on what and how we will replace, we will firmly stick to the 1 year policy.
No fine print!!!
Medicaid Frame Warranty:
There is a 1 year frame warranty against manufacturer defect.
Anything deemed as abuse or damage caused by anything or anyone, voids the warranty.
Patients under 21 may qualify for a 2nd / replacement pair of glasses.